Booking Terms & Conditions

Dimitris Apartments Booking Terms & Conditions

Arrival & Departure

  • Check-In Time: 15:00 – 20:00   
  • Check-Out Time: 11:00am 
  • Early check-in or late check-out is subject to availability on the relevant day, and needs to be reconfirmed by us directly. Additional charges may apply.
  • It is mandatory for all guests to produce a valid identity document upon check-in. For foreign guests a valid passport and for domestic guests, a valid identity card shall be accepted as proof of identity. 
  • The lead name checking into the apartments must be at least 18 years of age. 

Extended Stay/ Change/ No Appearance Policy

If you are interested in extending your stay, please contact promptly before arriving. Your request is subject to availability. Keep in mind that we cannot ensure your stay in the same apartment, in case of such an extension.

In case of no-show or early departure, 100% of the total price of the reservation will be charged.

In case of change / reduction of the number of nights of a reservation you will be charged 100% of the amount of the reservation.

Cancellation Policy & Amendments

Cancellations (of refundable booking):
In case of cancellation up to 30 days prior to arrival, no cancellation fee is charged.
In case of cancellation from 30 days to the arrival, 100% of the entire accommodation amount will be retained as a cancellation fee.
In case of non-show or early departure the whole accommodation amount (100%) will be retained as a cancellation fee.

 
Amendments:
To amend your booking, simply cancel and rebook online. Cancellation charges apply.
* Any expenses fall on the guests

Payment

Refundable booking

Α valid credit/debit card is required to secure the reservation and is subject to bank approval.
The 100% of the total accommodation amount will be charged to the credit/debit card used for the booking.        

Accepted Cards

We accept the following credit, debit and prepaid cards: Visa, Mastercard, Maestro, Diners

Online Payments Security

All payments made using the card are processed through the electronic payment platform of “Nexi e-Commerce” of Nexi Payments Greece S.A. and uses TLS 1.2 encryption protocol encryption with 128-bit (Secure Sockets Layer – SSL). Encryption is a way of coding the information until it reaches its recipient, who will be able to decode it using the appropriate key.

Damages

For any damage in the room caused by the guest or by any other party for whom they are responsible, the guests are considered accountable e.g. damage caused to the allocated rooms, furnishings, utensils and equipment within them by any act, omission, default or neglect of the guests, their guests or sub-contractors and will pay on demand the amount required for repairs.

Dimitris Apartments bears no accountability in case of any damage or loss of guests items, or people of whom the guests are responsible, as well as in case the damage or loss is due to major forces, such as earthquakes, fire and other special circumstances.

Car Parking

Car Parking is free of charge in the premises. Dimitris Apartments does not accept responsibility for damage to, or for theft from, or for theft of vehicles parked on our premises.

Children

Infants and children under 2 years of age stay for free, subject to room capacity. Please enter requests for a baby cot bed, noting the age of the child, in the comment box when making an available request. The baby cot bed is provided free of charge, subject to availability.

Guests under the age of 18 years must be accompanied by a responsible adult to ensure their safety and that the children’s behaviour is appropriate.

Dogs & Other Pets

No Pets are allowed.